Masks and social distancing are required at all indoor programs. Read More

Masks and social distancing are required at all indoor programs. Read More

Support & Help

Curbside Services

Curbside Pickup

Curbside pick-up is available at all library locations Monday through Saturday during normal business hours. Additional curbside hours are available at River Park Branch and Western Branch between 10AM-12PM. For a list of our locations and hours, click here

How it works

  1. Request an item* by making a holds request in the catalog, by emailing library@sjcpl.org, or by calling your branch.
  2. Library staff will get to work getting your items together. Processing will take 1-3 days.
  3. When your items are ready, you will receive a notification by phone or email. Make sure your contact preferences are up to date in your library account.  You will have 5 days to pick up your items.
  4. Pull up to the designated curbside delivery spots in the library parking lot. 
  5. Call the branch number to let them know you have arrived. The number will be listed on a sign near the parking lot.
  6. Pop your trunk and a staff member will come out to place your items inside your vehicle. For our safety and yours, please do not exit your vehicle at any point in this process.
  7. Enjoy!

*5 item limit to requests made over the phone. Kits and Studio 304 equipment are not eligible for curbside pick-up. 

Drive-In Laptops

Drive-in laptops* and curbside document delivery (faxing, copying, printing and scanning) are currently available at all library branches.

*Keller Park Branch does not offer drive-in laptops because they do not have WiFi access outside of the building.

How it works

  1. Call your library branch to schedule a time for drive-in laptop use or document delivery
  2. When you arrive for your appointment, call the branch to let us know you are here.
  3. Wait in your vehicle or in the designated waiting area while staff bring out your laptop.
  4. If you need assistance with laptop use, call the branch phone number! A librarian will be able to help you.
  5. When you are finished with the laptop, call the branch to let a library staff member know. Follow their instructions for how to return the laptop.

Details

  • Laptop use is by appointment only.
  • Appointments are no longer than 2 hours and can be scheduled no more than 7 days in advance.
  • Must be 18 years or older.
  • Must have a driver’s license, South Bend ID, state ID, or other legal document.
  • We are not able to lend laptop accessories like headphones and mice.

Faxing, Scanning, Printing and Copying

  • Use ePRINTit from any personal devices to print from anywhere.
  • First 20 pages are free. Regular fees apply after that.

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